Contacts

How to Reach Us

For all enquiries, please contact us at [email protected].

What You Can Write About

We welcome your messages on the following matters:

• Questions about our content
• Corrections or inaccuracies you've spotted
• Your feedback and suggestions
• Partnership requests and collaboration opportunities

Response Time

We aim to reply to all enquiries within a few business days. Thank you for your patience.

Questions About Your Casino Account

Please note: Basswin (m-set.org.uk) is not a gambling operator. We do not manage player accounts, deposits, withdrawals, bonuses or account verification. If you have questions about your casino account or need assistance with these matters, please contact the casino's own customer support team directly.

Need Help With Gambling?

If you're concerned about your gambling or need support, the National Problem Gambling Clinic and BeGambleAware offer free, confidential help and information for people in Great Britain.